info@rockfordelectronics.co.uk
0845 094 7797
"Your claims, your way"
Salvage recovery and disposal

Salvage recovery and disposal

Waste Electrical and electronic equipment (Weee) is the fastest growing type of waste in the UK and we are committed to disposing of electronic equipment responsibly.

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Repair Services

Repair Services

Working on an individual quotation basis we’re able to achieve a higher repair rate, requiring our customers’ approval before we proceed with a repair. Or our customers can empower us to proceed with fault resolutions using our strict technician training processes.

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Inspections

Inspections

Every item that comes in to our workshop is thoroughly inspected by trained experts. We have a diversity of skill that enables us to handle electronic inspections quickly and efficiently, identifying abnormalities with claims and maintaining our commitment to fraud prevention.

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Claims Validation

Claims Validation

With more than 20 years’ experience working with electronics and IT, we understand hardware. We’re able to identify claims that are consistent with what has been reported, using sophisticated testing procedures to effectively validate insurance claims.

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Claims Handling

Claims Handling

Many customers are experiencing high levels of distress during the claims handling procedure, often putting our team under high levels of pressure. We are able to cope with and understand customers’ position, keeping communication and transparency at the forefront of everything we do.

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Sometimes a repair just isn’t viable. If this is the case, we’ll tell you. But we’ll do more than just that. If an item is beyond economical repair we’ll recommend a suitable replacement. Our high level of experience in this field gives our customers confidence that our advice is 100% reliable.

Waste Electrical and electronic equipment (Weee) is the fastest growing type of waste in the UK and we are committed to disposing of electronic equipment responsibly. This means making sure that salvage is disposed of in accordance with European regulatory requirements.

Every item that comes in to our workshop is thoroughly inspected by trained experts. We have a diversity of skill that enables us to handle electronic inspections quickly and efficiently, identifying abnormalities with claims and maintaining our commitment to fraud prevention.

We are committed to supporting initiatives to detect and prevent fraudulent practices, consulting with our customers to ensure industry standards are upheld. In shortening the supply chain, we are uniquely positioned to remain committed to our objectives to prevent fraud.

We are committed to supporting initiatives which aim to detect and prevent fraudulent practices, consulting with our customers to ensure industry standards are enforced and upheld. We believe that, in shortening the supply chain, we are uniquely positioned to remain committed to our objectives to prevent fraud.

We have developed and implemented systems and controls that enable us to resolve claims more quickly, efficiently and effectively than ever before. Customers can expect the very best communication from us. We are proud of our impeccable customer service record and virtually non existent levels of complaint.