Rockford Electronics

Claims Handling

Rockford Electronics — Mon, 08 Nov 2010 21:31:57 +0000

Many customers are experiencing high levels of distress during the claims handling procedure, often putting our team under high levels of pressure. We are able to cope with and understand customers’ position, keeping communication and transparency at the forefront of everything we do.

Claims Validation

Rockford Electronics — Mon, 08 Nov 2010 21:29:41 +0000

With more than 20 years’ experience working with electronics and IT, we understand hardware. We’re able to identify claims that are consistent with what has been reported, using sophisticated testing procedures to effectively validate insurance claims.

Inspections

Rockford Electronics — Mon, 08 Nov 2010 21:25:05 +0000

Every item that comes in to our workshop is thoroughly inspected by trained experts. We have a diversity of skill that enables us to handle electronic inspections quickly and efficiently, identifying abnormalities with claims and maintaining our commitment to fraud prevention.

Repair Services

Rockford Electronics — Mon, 08 Nov 2010 20:47:48 +0000

Working on an individual quotation basis we’re able to achieve a higher repair rate, requiring our customers’ approval before we proceed with a repair. Or our customers can empower us to proceed with fault resolutions using our strict technician training processes.

Salvage recovery and disposal

Rockford Electronics — Mon, 08 Nov 2010 20:38:49 +0000

Waste Electrical and electronic equipment (Weee) is the fastest growing type of waste in the UK and we are committed to disposing of electronic equipment responsibly.